WUDI will begin processing your return as soon as it is delivered to us. You will receive an email letting you know that we’ve received your return. Once accepted and processed, you will see your WUDI merchandise credit appear in the same account you used to purchase the item within 1-2 business days. If you opted for refund to original form of payment, you will see your refund in 10 business days, depending on your financial institution.
Make sure all of the items are in their original condition. Be sure to include any packaging, warranty cards, and all other accessories in your box.
When sending a return, please follow these guidelines:
- Items must be returned unused, unworn, unwashed, and undamaged.
- Return items in their original packaging with all tags attached. Packaging may include hangers, plastic wrap, boxes, warranty cards, accessories, and dust bags.
- Each item must be returned to a specific location. Please ensure only the items listed on your return label are included in the return package.
If you received a damaged, defective or incorrect item, please contact our Customer Service team so we can resolve the situation as quickly as possible. Please contact us by filling out the form below by calling customer service at +2348132348302