Payments

How do I pay for items purchased on WUDI

WUDI offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that WUDI ‘s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking, Visa and MasterCard

Are there any hidden charges when I make a purchase on WUDI?

There are NO hidden charges when you make a purchase on WUDI. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay.

Cash on Delivery?

If you are not comfortable making an online payment with your card on WUDI, you can opt for the mobile transfer payment method instead. We presently do not have provision for cash on delivery. However we are working tirelessly to make sure that we guarantee safe business environment for both our Vendors and Buyers.

How do I pay using a credit/debit card?

We accept payments made by credit/debit cards issued in Nigeria and other countries using credit cards. We accept payments made using Visa, MasterCards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank’s page for entering the online 3D secure password.

Is it safe to use my credit/debit card on WUDI?

Your online transaction on WUDI is secure with the highest levels of transaction security currently available on the Internet. WUDI uses encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on WUDI are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D secure password service for online transactions, providing an additional layer of security through identity verification.

What steps does WUDI take to prevent card fraud?

WUDI realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team.

In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.