Shipping

What are the delivery charges like in WUDI?

Delivery charge varies with each Seller and the weight of the item (Size). More so delivery charges are proportional to seller’s to buyer’s location that is if you are purchasing an item in the same location as the seller delivery rates are like to be cheaper compare to someone buying same item from a different location. We sometimes advice our customers to check the location of the seller for a possible friendly delivery rates.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the seller or our courier partners have a holiday between the day you place your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.

Why didn’t my items get to me as stipulated?

Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location.

I need to return an item, how do I arrange for a pick-up?

Returns are easy. Contact us to initiate a return. You will receive a call explaining the process, once you have initiated a return. Wherever possible our Logistics partners will facilitate the pick-up of the item. Return fees are borne by the Seller.

When do I get my item after purchase?

Usually, it will take 2-3 business days, for other areas, orders will be sent by Registered Post through a reputable Postal Service which may take 1-2 days depending on the location.